Return and Refund Policy
At ProActive Performance, we stand behind the quality of our products and want every customer to feel confident in their purchase. We accept returns for both defective and non-defective items within 30 days of delivery, even if the product has been opened or slightly used.
✅ What We Accept
- Defective or damaged products
- Unwanted items in new or slightly used condition
- Requests made within 30 days of delivery
♻️ No Hassle. No Waste.
To minimize environmental impact, we do not require physical returns.
Simply email us at info@beproactiveperformance.com with:
- A photo of the product
- A brief explanation of the issue or reason for dissatisfaction
We’ll review your request and issue a full refund—no return shipping or repackaging required. You're welcome to keep or donate the product.
🔁 Exchanges
We currently do not offer exchanges.